Customer Help
Our happiness team is always here to assist.
We’re here to assist you β every step of the way.
At Moritotabi, your satisfaction is our priority. Whether you need help with your order, returns, payments, or product information, our support team is ready to help.
π Need Help With an Order?
If you have questions about your order status, delivery, or tracking:
Visit your confirmation email for tracking details
Or contact us with your order number ready
π Returns & Refunds
We offer:
30-day return window
Free return shipping
Full refunds with no restocking fees
Learn more: Return & Refund Policy
π³ Payment Support
Need help with payment issues or billing questions?
Check our Billing Terms or contact us directly.
π¦ Shipping Information
Handling time: 1β2 business days
Delivery time: 2β4 business days (UK only)
All orders are shipped with tracking
More info: Shipping Policy
π¬ Still Need Help? Contact Us
Our support team is available MondayβFriday, 9AMβ6PM (GMT).
π§ Email: contact@moritotabi.com
π Phone: +44 7874 482342
π Address: 12 Tremaine Road, London SE20 7TZ, United Kingdom
π Contact Form: Click here
We aim to respond within 24 hours on business days.