Last updated: June 27, 2025
Thank you for shopping with Moritotabi. We are committed to delivering your order in a timely and reliable manner. Below is all the information you need to know about our shipping process.
🚚 Handling & Delivery Times
- Handling Time: 1–2 business days
(Time needed to process and pack your order before shipping) - Delivery Time: 2–4 business days (within the United Kingdom)
(Estimated time from dispatch to arrival at your doorstep)
Please note: Orders are not processed or shipped on weekends or public holidays.
🇬🇧 Shipping Within the UK
We currently offer domestic shipping only across the United Kingdom. All orders are shipped via trusted and trackable courier services.
- Standard Shipping: FREE (on all orders)
- Courier Services Used: Royal Mail, Evri, DPD, or equivalent (depending on the destination and package type)
Once your order is dispatched, you will receive a shipping confirmation email with tracking details.
📦 Tracking Your Order
As soon as your order ships, you will receive an email with:
- A tracking number
- A link to track the status of your shipment in real-time
If you don’t receive this email, please check your spam/junk folder or contact us at contact@moritotabi.com.
🛑 Incorrect Shipping Information
Please double-check your shipping details before submitting your order. We are not responsible for:
- Delays due to incorrect or incomplete addresses
- Lost packages due to inaccurate shipping information
If you notice an error in your shipping address, contact us immediately.
❄️ Shipping Delays
While we strive to meet all estimated delivery times, occasional delays may occur due to:
- Weather disruptions
- Peak seasons (holidays)
- Courier service delays
We appreciate your understanding and patience during such times.
🧾 Order Not Received?
If your tracking number shows that your package was delivered but you haven’t received it:
- Check around your property or with neighbours
- Contact the courier with your tracking number
- If unresolved, contact us at contact@moritotabi.com
We’ll do our best to help locate or replace your order.
📍 Contact Us
If you have any questions about your order or shipping, feel free to contact our support team:
📧 Email: contact@moritotabi.com
📞 Phone: +44 7874 482342
📍 Address: 12 Tremaine Road, London SE20 7TZ, United Kingdom
🌐 Contact Us Page